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5 reasons to change the way you speak to customers
Jan 18, 2012

Ahh, the product catalog.  Hundreds of pages of beautiful pictures, product descriptions and SKUs.  It has been the Gold Standard for manufacturing marketing forever, and will still play a role long into the future. We hear all the time from clients that many of their customers are not technologically savvy, and the only way they will purchase is if they have the catalog.  This certainly holds merit, and is a reason we don't believe you take a good marketing piece out of their hands right away. 

So, before we break down the reasons to invest in a digital solution to potentially augment/replace the catalog, it's important to define what some of those solutions could be and what they can do, in order of complexity. For the purposes of this blog, we will be talking about web applications specifically.


API - A source code based specification intended to be used as an interface by software components to communicate with each other (per Wikipedia). In layman's terms, it would allow a manufacturer's and distributor's software systems to talk to each other.

Web Application - Web applications commonly include customer portals that allow distributors and dealers to login, view new products and product specs, check stock, place orders, etc...  These can also be easily accessed on mobile devices via the device's browser.

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Jan 13, 2012

As a recovering and former accounting major, one of the best lessons I learned in school was the concept of a sunk cost. As our friends at wikipedia describe it:

Definition for sunk cost:

Web definitions:
In economics and business decision-making, sunk costs are retrospective (past) costs that have already been incurred and cannot be recovered.

The trap of the sunk cost is to throw more money at a misguided investment hoping that more investment on top of a bad investment will make it better. That's called throwing good money after bad...it's not wise to do such.

In our world, it typically looks like this:

"We don't want to redesign the website [which doesn't get results]. We just want to freshen it up."

"We have too much money invested in this system [that doesn't work], so we need to stay with it. Can you just work with it?"

Heard this one today: "I know you guys know what you're doing and your proven to get results, but [Big Vendor who sold me really expensive software that doesn't work] says they have a new service that can fix it. Since we've spent so much money with them, we have to [spend more money with them] see if they can make it work."

Move...

Thinking Like Marketing and Sales Teams with PPC, SEO & Retargeting
Jan 11, 2012
For most people not born in Generation Z (or the Millennial Generation), the only generation born not knowing a world without the internet, finding the college of our choice was done with the help of guidance counselors, parents, friends, favorite collegiate sports teams, and so on.  Those were the days when colleges used archaic advertising methods from the early twentieth century.  They sent out pamphlets and recruitment booklets to high schools across the country, created TV and radio adverts, and sent out letters and other information to alumni and prospective students through snail mail.  Ah, those truly were the days when conventional marketing and advertising would pay the bills and bring new students in by droves.  Alas, times have changed and so have the ways teenagers consume information.
 
Social and Search Engine Logos
In today’s society, teenagers have access to the internet on basically every device they own.  They have iPhones and Android phones, laptops, tablets, Xboxes and Playstations; even some of their cars and refrigerators can connect to the internet.  They can absorb information easier and faster than a Gen Y’er could ever have hoped.  Students today make decisions faster than they probably should, but those decisions are based on more information from multiple...

Press Releases

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October 3, 2011
GREENVILLE, S.C. – Merge, a digital agency in the Upstate, is now a registered Apple Developer in the iOS Developer Program, which allows the...
August 3, 2011
Merge, a leading digital agency in the Upstate, completed a successful second quarter with the June launch of a new website for Orion Air Group, a...
August 3, 2011
In July, Merge launched sites for two Upstate non-profit organizations, Greenville County First Steps and the Julie Valentine Center. ...
July 12, 2011
Merge, a digital agency in the Upstate, is now recognized as a Google Adwords Certified Company, becoming one of only 15 businesses in South...
April 26, 2011
In January, Merge launched a new website for the Center for Development Services (CDS), which now better reflects the valuable services they provide...
January 29, 2011
D&W Fine Pack has retained Merge to develop and execute a strategic, interactive solution to enhance the company's brand and to clearly market...
January 3, 2011
GREENVILLE, S.C. - January 3, 2011 Merge, a leading web development firm in the Upstate, has announced the hire of Eric Evans of Greenwood, SC, as...
December 20, 2010
GREENVILLE, S.C. - December 20, 2010Merge, an Upstate agency providing strategic web solutions, has announced the addition of Meredith Garner as the...
December 15, 2010
GREENVILLE, S.C. - December 15, 2010 Merge, a Greenville-based web development firm that provides comprehensive and strategic web solutions, has...
November 22, 2010
GREENVILLE, S.C. - November 22, 2010 Greenville-based web marketing firm Merge has been selected by TEDxGreenville to provide strategic enhancements...